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Map 1700 I-30 Frontage Rd, Rockwall, TX Closed Today (972) 961-9888
Home / About Us / Testimonials at Mcgavock nissan of rockwall in Rockwall, Tx

How Are We Doing?

We are proud of the quality customer service we provide at McGavock Nissan of Rockwall but we also know that there is always room to grow! That’s why we encourage you to share with us and our other customers your experience! This way, we know what we are doing well on, and what we can improve on.

What Our Customers Are Saying:

31 Testimonials
5 out of 5 stars
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My family had Landon help us. We just looked everywhere and just escaped a super Pushy sneaky dealership. I really appreciated his easy Going. Anytime I didn't like a choice or a deal we just moved on to something else and eventually found exactly what we were looking for. This gentleman has a bright future.
Ray Amaya
2021-05-29
Was very pleased with this dealership and the staff was very nice and courteous. My salesman Landon A was awesome and off the chain with his wonderful personality good looks and smart as a whip when it comes to selling cars he knows his stuff and I’ll make sure to send his as many people as I can to get a car. Keep up the good work Landon A you will someday be the big dog of your own dealership. God bless you and keep you. Sincerely, Cynthia B
Cynthia Becote
2021-10-27
Colby my sale rep was great. He answered all my questions and even with the research I did on the vehicle he pointed out things I did not know. Nick in Financing, great man, was able to find me coverage options that fit my annual mileage. Overall, really top notch and great vehicle buying experience from start to finish.
Jake Aranda
2021-05-28
This is the first time I visited the dealership and also the first time met with Marco Deugarte. He gained my trust within minutes. First he presented the vehicles in the pipeline, once he knew my preference; he quickly located the vehicle that I want from another dealership. He is very transparent to me, before he requested the dealer trade; he told me there will be a fee to ship the vehicle from another location. After he got my consent, he started to coordinate the trade between Jarrod and Colby and I have received a quote within an hour. The quote is better than I expected, Colby and Jarrod managed to waive the shipping fee and there is no hidden fee added at all. In the mean time, Marco did the preparation for all the necessary paper work so I can just sign the intention to purchase and pay the deposit right after I see the quote. In addition, Marco scheduled the window tint service for me before the delivery. This is really a one-stop-shop service for me. 2 business days later, Marco called me and told me the vehicle is ready to pickup. Vehicle window is tinted, car is washed and interior is very clean. Overall, the whole process went very smoothly and everyone involved in this process are all professional and helpful. This is the best car purchase experience that I have ever had.... More
Ben Ye
2021-09-30
This is one of the friendliest businesses I've been to in a while. I stopped by for  parts today and couldn't help  noticing how nice and professional everyone was. The parts department sales person kept referring to me with "yes sir, and "no sir" that for a second I thought maybe my father was standing behind me. I was offered a beverage while I  waited for the part even though i was in and out in less than 15 minutes. Everyone who passed by me asked was I being helped? I recalled the last time I pulled up at a car dealership, I didn't make it two steps inside the door before I was bombarded by salesman all referring to me by "hey boss" so, this was truly a breath of fresh air. On the way out, the receptionist with her cheerfully "Have a great evening sir, and stay safe out there!" had me feeling like I had just purchased two cars even though all I had was a $13 part. Yeah, I have to say that those folks at McGavock Nissan of Rockwall truly made my day.... More
B.E Wool
2021-04-29
By far the best car dealership I have ever used! Everyone was so nice and caring. They had my truck traded and me in a new one in 4 hours! Super easy and friendly! If your thinking about buying or trading you should go see them!
Andrea Shalom
2021-05-20
My little sister and I went up there to see if maybe we’d be able to get her a car. Brendan and Aaron both did a great job of taking care of us. My little sister was able to drive home in her first car that same day! Everybody else there was just as helpful, but Brendan and Aaron made us feel comfortable. Highly recommend going to one of those 2 guys. The Finance Manager, Nick I believe, made everything quick and easy.
Julian Rios
2021-04-28
I recently went car shopping with my sister. After spending the day at multiple dealerships, getting the usual run around you experience with car dealerships. We stopped by McGavock Nissan of Rockwall. Right away you could feel that they were different from all of the other dealerships. The staff was friendly, the dealership is beautiful and clean. Our sales man Chandler Major and the manager Matt Scott were great. They weren't pushy and really seemed to care. I would recommend them to anyonelooking to buy a vehicle.... More
CHRIS MASTREE
2021-03-20
I went in on 5/12/2021, first to just look. Well I has salesman Landon. He was amazing and very patients. I was not expecting to leave with a new car that I been wanting a very long time but Landon with above and beyond to make it happen for me. I was so happy to have a dealership that wanted to work for and with me to make the deal fit me. Thank you very much
Amber Andersony77
2021-05-13
Brendan was great in going over everything I’ll need when it’s time to trade in my current Nissan for a newer model. I’m not quite ready yet, but she’s 11 years old, so it’s time to start browsing my options. Brendan laid everything out for me, and was a no nonsense, honest salesman. The whole experience gave me confidence that he knew his stuff and genuinely cared about getting me the best car and deal. I will definitely be back with all my ducks in a row! If you’re looking for a new car, Brendan is your guy!... More
Tiffany Ditto
2021-04-24
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1700 I-30 Frontage Rd

Rockwall, TX 75087

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